Shipping & Returns
Placeholder policy â content to be finalized before launch.
Shipping Rates
| Method | Estimated Time | Cost |
|---|---|---|
| Standard Shipping | 5â7 business days | $4.99 |
| Expedited Shipping | 2â3 business days | $9.99 |
| Overnight Shipping | Next business day | $19.99 |
| Free Shipping | 5â7 business days | Free on orders over $35 |
Placeholder shipping table. Actual rates determined at checkout.
Return Policy
30-Day Return Window (Placeholder): We stand behind every product. If you are not satisfied with your purchase for any reason, you may return unopened items within 30 days of delivery for a full refund.
Damaged or Defective Items (Placeholder): If your order arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.
How to Initiate a Return (Placeholder): Email our support team at support@mrchiliboi.com with your order number and a brief description of the issue. We will respond within 24 hours with return instructions.
Refund Processing (Placeholder): Refunds are processed within 5â7 business days after we receive the returned item. The amount will be credited back to your original payment method.